Refund Policy

Refund Policy - Homitu.com

At Homitu.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our refund and return policy below.

Returns

▪ You have 30 days from the date of delivery to request a return.

▪ To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

▪ Certain items, such as perishable goods or custom-made products, may not be eligible for returns. Please check the product description for details.

Refunds

▪ Once we receive your returned item, we will inspect it and notify you of the status of your refund.

▪ If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Exchanges

▪ If you received a defective or damaged item, we offer exchanges at no additional cost. Please contact us with proof of the defect or damage within 7 days of delivery.

How to Initiate a Return or Refund

▪ Contact us at support@Homitu.com to initiate the process.

▪ Provide your order number, a description of the issue, and any supporting photos if applicable.

Non-Refundable Items

▪ Gift cards

▪ Discounted or clearance items

▪ Items returned after the 30-day period

Shipping Costs

▪ Customers are responsible for return shipping costs unless the item is defective or incorrect.

▪ Shipping costs are non-refundable.

Thank you for shopping with Homitu.com. We’re committed to making your experience as smooth and enjoyable as possible!